Last updated: 23 August 2026
These Terms of Service ("Terms") govern your access to and use of the Keaelle website (the "Website"). The Website is operated by Unipure Pte Ltd under the Keaelle brand ("Keaelle", "we", "us" or "our").
By using the Website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Website.
1. PURPOSE OF THE WEBSITE
The Website is a brand and product-information website. It does not provide a Keaelle payment checkout, customer account or order-processing service.
Information on the Website is provided for general informational purposes. It is not medical advice and is not a substitute for advice from a qualified healthcare professional. Always read the product label and follow applicable directions and warnings.
2. PURCHASES THROUGH EXTERNAL MARKETPLACES
Shopping links may take you to an approved external marketplace. Any purchase is made on that marketplace, not through the Website. The marketplace's terms, privacy notice, checkout, payment, pricing, promotions, availability, delivery, cancellation, return and refund rules apply to that transaction.
Please review the marketplace listing and its policies before buying. Questions about payment, delivery, returns, refunds or an order should be raised through the marketplace's designated support or dispute process, unless the marketplace directs you to contact us.
A link to a marketplace does not mean that every product, offer, price or delivery option shown there is available at all times. Marketplace information may change independently of the Website.
3. WEBSITE INFORMATION
We aim to present Website information accurately and clearly, but information may occasionally contain errors or become out of date. We may correct, update, remove or change Website content without notice.
Images and colours may appear differently depending on your screen and device. Where Website information conflicts with the current physical product label or mandatory information shown at the point of purchase, check the current label and marketplace listing before making a decision.
4. ACCEPTABLE USE
You must not use the Website:
- for an unlawful, fraudulent or misleading purpose;
- to infringe another person's intellectual-property, privacy or other rights;
- to transmit malicious code or interfere with the Website's operation or security;
- to collect or attempt to collect data about other users without authority;
- to impersonate another person or misrepresent your identity; or
- to copy, scrape, reproduce or commercially exploit Website content except as permitted by law or with our written permission.
We may restrict access to the Website where reasonably necessary to protect the Website, our rights, other users or the public.
5. INTELLECTUAL PROPERTY
Unless otherwise stated, the Website and its content—including text, graphics, photographs, video, design, logos and trademarks—are owned by or licensed to Keaelle and are protected by applicable intellectual-property laws.
You may view the Website for personal, non-commercial use. No other right or licence is granted except as required by applicable law.
6. THIRD-PARTY LINKS
The Website may link to external marketplaces or other third-party websites. We do not control those websites and are not responsible for their content, availability, security or practices. Your use of a third-party website is governed by that third party's terms and policies.
7. WEBSITE AVAILABILITY
We do not promise that the Website will always be available, uninterrupted, secure or free from errors. We may suspend, withdraw or change any part of the Website for maintenance, security, operational or other legitimate reasons.
8. DISCLAIMERS AND LIABILITY
The Website is provided on an "as available" basis. To the fullest extent permitted by law, we disclaim warranties that are not expressly stated in these Terms.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential loss arising solely from your use of, or inability to use, the Website or a third-party website linked from it.
Nothing in these Terms excludes or limits liability, remedies or consumer rights that cannot lawfully be excluded or limited, including rights available under applicable Singapore consumer-protection law.
9. PRIVACY
Our collection and use of personal data in connection with the Website are described in our Privacy Policy. An external marketplace's privacy notice applies when you visit or transact on its platform.
10. CHANGES TO THESE TERMS
We may update these Terms to reflect changes to the Website, our practices or applicable requirements. The revised Terms will be posted on this page with an updated date. Your continued use of the Website after an update means that the revised Terms apply from your next use.
11. GOVERNING LAW
These Terms are governed by the laws of Singapore. The courts of Singapore will have non-exclusive jurisdiction over disputes relating to these Terms or the Website, subject to any rights you may have under applicable law.
12. CONTACT US
For questions about these Terms or the Website, email hello@keaelle.com or write to: Unipure Pte Ltd, 1 Fullerton Road #02-01, One Fullerton, Singapore 049213.